CRISIS COMMUNICATIONS

Effective crisis planning and response can limit business interruption and the associated costs of a crisis and its aftermath. Each crisis is different but the key to successful crisis handling is to approach it with wider reputation management in mind, in order to best protect your brand and build your reputation.

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Kershaw & Company have worked on some of the largest crises over the past 15 years including natural disasters, disease outbreaks, cyberattacks, conduct issues, market disruptions and operational incidents.

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A specialist in strategic crisis management, Katie has helped global organisations ensure they are ready for any crisis and has provided senior counsel through many live issues and crises. She has successfully managed numerous situations ranging from airport and airspace closures including the ash cloud airspace closure of 2010 and the Gatwick drone closure of 2019, terrorist attacks including the 2015 Sousse attacks and Brussels airport bombing of 2016 as well as aircraft accidents and cyber breaches.

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We guide clients through challenges they may face and ensure that they are well prepared to take immediate control of the crisis situation, stabilise their organisations and accelerate the recovery. Our expertise spans issue management, crisis communications, risk analysis and scenario planning and our work focuses on supporting clients with crisis preparedness, crisis and issues management and reputation recovery.